![]() As the manufacturer, we offer competitive prices for the parts of our Gym Timer. Even if your problems are not covered by the Warranty, you can purchase the replacement parts from us. Slevio reserves the right to decide if the labor costs relating to DIY Parts Service will be covered or not.įor any repair outside the Warranty. The replacement part will be accompanied by instructions on installation and any requirements for the return of the replaced part. ![]() If Slevio determines that DIY Parts Service is available to you, Slevio will ship to you a replacement part for your product. ![]() DIY Parts Service allows you to service your own product. If applicable law requires Slevio to return a replaced item to you, you agree to pay Slevio the retail cost of the replacement item and shipping.ĭo-It-Yourself (DIY) Parts Service. In most cases, we do not require you send the defective parts back to us. Slevio may provide both parts and labor, but may direct that you replace certain readily installable parts yourself, as described below. Pictures/Short videos of the problems and a brief description of the problems The email and shipping address you used when placed orderĤ. (If purchased on Amazon, Please also include the seller name on your order)ģ. Platform of the purchase, such as Amazon, Brand Store, etc. If you notice any problems under the warranty with your Gym Timer, please contact us with the Following Information:ġ. NOTICE: we will not accept Shipping Damage Claims later than 7 days from receipt of products. If shipping damage occurs, please contact us and provide us with photo or video proof. In rare instances, the item received may be damaged during transportation. Customers need to provide us with valid evidence by email. ![]() Slevio will not replace any part without first seeing photos or videos of the damaged product. If a defect arises during the warranty period, Slevio will repair the affected product at no charge, exchange with an equivalent refurbished replacement (refurbished units might have cosmetic signs of use), or supply a replacement part if the problem is isolated and can be rectified with new part(s). In general, we will cover most problems of the system and defects from the factory. At Slevio come with a One-year for the Gym Timer or 180-day for different parts (like the motor and battery) warranty that is non-transferable after the product’s initial sale. ![]()
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